FAQs
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Ophora Ingredients
Ophora Health vitamins are proudly crafted in a certified GMP facility (Certified Good Manufacturing Practices), ensuring the highest standards in manufacturing and quality control. Our supplements are made with a 100% natural approach, adhering to our dedication to your well-being.
Please be aware that the facility where our products are manufactured also processes nuts and dairy products. If you have any allergy concerns, we encourage you to reach out to us via the "Contact Us" section, and we'll be happy to address any questions or concerns.
Why Choose Ophora Health
At Ophora Health, every formula we create is inspired by the needs of our community and our care for you. Our vitamins are precisely designed to support your specific health concerns and goals, eliminating the confusion and overwhelm often associated with the supplement industry. Each formula's purpose is clearly reflected in its name.
Daily Use of Ophora Vitamins
Yes, you can certainly take Ophora Health vitamins daily, but we recommend consulting your health professional before adding them to your routine. Your health professional can help determine if a specific formula is suitable for your individual needs, ensuring you don't exceed recommended daily intakes of certain nutrients.
For guidance on when and how to take each product, please follow the 'Directions for Use' on the label or consult with your health professional.
Manufacturing
Our products are blended and packed in Australia, using imported ingredients of the highest quality.
Shipping Information
We're pleased to offer shipping options, including Australian shipping via Australia Post.
Orders are typically processed within 1-2 full business days.
The estimated delivery times for Australia are as follows:
Parcel Post: 2-4 Business Days (Price calculated at checkout)
Standard Shipping (Parcel Post): FREE for orders over $100
Express Shipping: 1-2 Business Days ($15)
Exact shipping costs depend on your location and package weight, determined during checkout with our shipping calculator.
Return Policy
Your satisfaction is important to us. If you are not 100% satisfied with your purchase, you may request a refund or exchange within 15 days from the date of purchase (minus shipping/handling, VAT, or duties). To initiate an exchange or refund, please contact us at hello@ophorahealth.com
Use During Pregnancy and Breastfeeding
Consult your healthcare professional before taking our products during pregnancy or breastfeeding. While our ingredients are not directly contraindicated, it's essential to ensure they align with your individual needs during these times.
Quality Standards
Every ingredient in our products meets stringent quality standards in line with good manufacturing practices, applicable to all listed medicines in Australia
Long-Term Use
Some of our formulas can be taken long-term. However, we recommend regular consultations with your healthcare professional to determine suitability for your individual needs and the ideal duration of use.
Age Restriction
Our products and services are intended for adults, and not for children under the age of 16.
Discounts and Payment Methods
Ophora Health offers discounts through our subscription service and occasional promotions. Our products are designed to be inclusive and can be taken by any adult. We accept a wide range of online payment methods for your convenience.
Order Modifications
Once your order has been placed, changes may be limited due to our quick order processing.
Contact us immediately if you need to cancel your order, change items, shipping or billing addresses, add items, modify shipping or payment methods. Please note that incorrect addresses provided at checkout are not eligible for refunds or replacements.
Contacting Ophora Health
For any inquiries or assistance, please reach out to us at hello@ophorahealth.com. We're here to support your well-being journey and provide the guidance you need.
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